Triggers: assigned to agent trigger added
This is an update about triggers. We added a new trigger called "assigned to agent".
In any bot, go Automation > Triggers and you will find it here:
![](https://feedback.uchat.com.au/rails/active_storage/blobs/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaEpJaWs0T0RsallXUXlOeTAxWmpnM0xUUmxaV1l0WW1FMU9TMWxaRFk1TlRNM1lUazNPV1VHT2daRlZBPT0iLCJleHAiOm51bGwsInB1ciI6ImJsb2JfaWQifX0=--fc4e103347996818592473bbd81d2a8ad8d8eb1b/image.png)
This can be used along with the "assign to agent" action. In Action Step > Basic Actions > Assign to Agent:
![](https://feedback.uchat.com.au/rails/active_storage/blobs/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaEpJaWs0TXpSalltWXhNQzA0WXpKakxUUTJOekF0WWpkbFppMDNNbVkwTW1NellUSXlPRGdHT2daRlZBPT0iLCJleHAiOm51bGwsInB1ciI6ImJsb2JfaWQifX0=--ac6c10e186be7d586106263f729b738a67ae4a26/image.png)