Feature: add Last bot interaction Minutes ago and Last message Minutes ago in condition filters
We have added two new condition filters to improve segmentation and automation rules:
New Condition Filters:
-
Last Bot Interaction Minutes Ago
- Allows filtering users based on the time elapsed since their last bot interaction.
-
Last Message Minutes Ago
- Filters users based on when the last message was received in a conversation. It doesn’t matter the message was send by the bot or the user.
How It Works:
- These filters can be used in conditions when setting up automation, audience segmentation, and workflows.
- Helps refine user targeting based on engagement activity.
Benefits:
- Enables better automation triggers based on user inactivity.
- Helps segment users for re-engagement campaigns.
- Improves chatbot flow optimization by responding based on recent user activity.
Start using these filters today to enhance your automation logic and engagement strategy! 🚀