Feature: add Last bot interaction Minutes ago and Last message Minutes ago in condition filters

We have added two new condition filters to improve segmentation and automation rules:


New Condition Filters:

  1. Last Bot Interaction Minutes Ago

    • Allows filtering users based on the time elapsed since their last bot interaction.
  2. Last Message Minutes Ago

    • Filters users based on when the last message was received in a conversation. It doesn’t matter the message was send by the bot or the user.

How It Works:

  • These filters can be used in conditions when setting up automation, audience segmentation, and workflows.
  • Helps refine user targeting based on engagement activity.

Benefits:

  • Enables better automation triggers based on user inactivity.
  • Helps segment users for re-engagement campaigns.
  • Improves chatbot flow optimization by responding based on recent user activity.
Start using these filters today to enhance your automation logic and engagement strategy! 🚀