Feature: add Audio Transcription in live chat settings to auto transcribe audio to text
You can now enable Audio Transcription to automatically convert user audio messages into text—making your conversations smoother and more accessible.
🗣️ What It Does:
- Automatically transcribes any audio input from users into text
- Transcribed text will appear in the Live Chat window
- Also works seamlessly with AI Agents by updating the AI Agent message history
⚙️ How to Enable:
Go to:
Settings > Live Chat > Audio Transcription
Then choose the transcription engine (e.g., OpenAI - whisper-1) and hit Save.
Settings > Live Chat > Audio Transcription
Then choose the transcription engine (e.g., OpenAI - whisper-1) and hit Save.
