Improved
Updated
Allow to schedule whatsapp template message from live chat
We’ve added the ability to schedule WhatsApp template messages directly from live chat.
Agents can now plan and set specific times for sending template messages to users, allowing for better timing and automation of follow-ups.
This feature enhances customer communication by ensuring important messages are sent at the most appropriate moments, even when agents are not actively engaged.
Agents can now plan and set specific times for sending template messages to users, allowing for better timing and automation of follow-ups.
This feature enhances customer communication by ensuring important messages are sent at the most appropriate moments, even when agents are not actively engaged.