Add Unanswered filter under status dropdown in live chat

We're introducing a new Unanswered filter under the status dropdown in Live Chat.

This filter allows you to easily identify and focus on messages that haven't received a reply from an agent or bot, ensuring no conversation is overlooked.

Enhance your response efficiency and customer support by leveraging this convenient filtering option!

Streamline Conversations with Unanswered Filter.jpg 82.13 KB