New Updated
4 months ago

Add Live Chat Setting to Hide System Messages from Agents

A new setting has been added to the Live Chat configuration allowing you to hide system debug messages from live chat agents and supervisors.

This feature helps keep the live chat window clean and focused by ensuring only relevant messages are visible to the team, improving the overall user experience.

You can toggle this option in Settings -> Live Chat under Live Chat Features.

Add Live Chat Setting to Hide System Messages from Agents