Improved Updated
about 1 month ago

Add List code, Field code, Option code for Ticket Lists

We’ve added List Code, Field Code, and Option Code fields for ticket lists.

This update lays a solid foundation for using list APIs/actions within the flow builder.

Because the codes are unique, users can now easily build ticketing systems into their chatbot templates for analytics, tracking, and support tickets.

These unique codes allow for greater flexibility and automation, enhancing workflow capabilities within bots.

Add Option Code in the Ticket Lists


Add List Code in the Tickets


Add Field Code in the Tickets