Improved
Updated
Add Closing note category as filter for Conversation is Done trigger
We’ve introduced a new feature in the "Conversation is Done" trigger:
A Closing Note category filter. This allows you to categorize and filter conversations based on specific closure notes, adding a layer of organization and insight.
Easily save context such as category, summary, and attachments to user fields, ensuring comprehensive documentation and follow-up.
Leverage this feature to streamline conversation management and improve analytics!
A Closing Note category filter. This allows you to categorize and filter conversations based on specific closure notes, adding a layer of organization and insight.
Easily save context such as category, summary, and attachments to user fields, ensuring comprehensive documentation and follow-up.
Leverage this feature to streamline conversation management and improve analytics!